Consumer Reports examined three software and internet products, concluding that buyers should beware, reporting that “among the problems we found in one or more of these products: outdated information, insufficient customization, incompleteness, inability to handle some tax issues, and lack of flexibility.”
This was essentially my conclusion when blogging on this subject several days ago, here. However, Consumer Reports did find a useful purpose for purchasing the software, which is for education. Consumer Reports concluded:
One good use for this software: education. Going through the interview forces you to think about issues such as, “Who should be the alternative executor?” in a way that simply reading a book on wills does not. Taking a practice run on either Rocket Lawyer or WillMaker—and determining in advance issues such as who will be the guardian and who will get Aunt Minnie’s brooch—might save you time at the attorney’s office.
(Hat tip to Prof. Beyer’s Wills, Trusts & Estates Prof. Blog)